{"xsrfToken":"05b68b9bc05dae3b58d15eec5ce5b37f74d252e2_lout","branding":{"id":"1","key":"hd","name":"C-SPAN Help Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/389a70d6-ad98-40d0-a0b4-91f97d15eed6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MzkxYTlhOS05NjM3LTQ2M2UtYjZiMy01MjcyZWI2ZWEyYWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM4OWE3MGQ2LWFkOTgtNDBkMC1hMGI0LTkxZjk3ZDE1ZWVkNiI6WyJyZWFkIl19LCJleHAiOjE3NTE0NjM2NjgsIm5iZiI6MTc1MTQ2MzA2OH0.PJsuocxGB8I4TFrMJjtVp0s3y7o75Qg1E6f9FXLnbxM&client=8391a9a9-9637-463e-b6b3-5272eb6ea2af&mode=fit","logoId":"389a70d6-ad98-40d0-a0b4-91f97d15eed6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the C-SPAN Help Center","sharedPortalName":"C-SPAN Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the C-SPAN Help Center","sharedPortalName":"C-SPAN Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#001a72","helpCenterTitleColor":"#041e42","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c4a15d00-dde7-4b94-bfdd-5fbd5b6d1e7d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MzkxYTlhOS05NjM3LTQ2M2UtYjZiMy01MjcyZWI2ZWEyYWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM0YTE1ZDAwLWRkZTctNGI5NC1iZmRkLTVmYmQ1YjZkMWU3ZCI6WyJyZWFkIl19LCJleHAiOjE3NTE0NjM2NjgsIm5iZiI6MTc1MTQ2MzA2OH0.MHBGLR4bSiZ5BOpmjTIVyFu3HxYa_I2EM-srJHX4Hc4&client=8391a9a9-9637-463e-b6b3-5272eb6ea2af&height=300&mode=fit","bannerMediaApiFileId":"c4a15d00-dde7-4b94-bfdd-5fbd5b6d1e7d","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"hd","projectId":10302,"serviceDeskId":1,"name":"C-SPAN Help Desk","description":"<p>Welcome! You can raise a Help Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"16","name":"App Issue","descriptionHtml":"","callToAction":"App Issue","introHtml":"","icon":10905,"iconUrl":"https://cspanorg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10905","groups":[1],"key":""},{"id":"11","name":"Download Order Issue","descriptionHtml":"<p>Please describe the issue with your purchased download in full detail.</p>","callToAction":"Download Order Issue","introHtml":"","icon":10902,"iconUrl":"https://cspanorg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10902","groups":[1],"key":""},{"id":"12","name":"Licensing Request","descriptionHtml":"","callToAction":"Licensing Request","introHtml":"","icon":10918,"iconUrl":"https://cspanorg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10918","groups":[1],"key":""},{"id":"14","name":"Video Issues","descriptionHtml":"","callToAction":"Video Issues","introHtml":"","icon":10942,"iconUrl":"https://cspanorg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10942","groups":[1],"key":""},{"id":"13","name":"Viewer Inquiry","descriptionHtml":"<p>Please indicate your comment, problem, question or concern. If you are asking about an event, please be as descriptive as possible in your message.</p>","callToAction":"Viewer Inquiry","introHtml":"","icon":10925,"iconUrl":"https://cspanorg.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10925","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[14,13,12,11,16]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fe05e08f-6470-318a-923f-5001b5303463","appLinkName":"System Confluence","appLinkUrl":"https://cspanorg.atlassian.net/wiki","spaceKey":"LR","spaceName":"License Reference","spaceUrl":"https://cspanorg.atlassian.net/wiki/spaces/LR","isServer":false},"labels":[],"projectKey":"HD","serviceDeskId":1,"kbLinkDomainURLs":["https://cspanorg.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MzkxYTlhOS05NjM3LTQ2M2UtYjZiMy01MjcyZWI2ZWEyYWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0NjQyNjgsIm5iZiI6MTc1MTQ2MzA2OH0.r09dlLZ0cD4X0AUiv-hzMPd7H8T9kIc_qzy8MaB_L3U","targetCollection":"upload-project-10302","endpointUrl":"https://api.media.atlassian.com","clientId":"8391a9a9-9637-463e-b6b3-5272eb6ea2af","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"C-SPAN Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://cspanorg.atlassian.net/wiki","kbLinkDomainURLs":["https://cspanorg.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}